Want I want to do is repair that profile as I cant bear to recreate everything on a new user profile. I have already proved that the issue is with one specific user profile, if i create a new user profile and use that, everything works ok, if i access the same onedrive/files from another pc, everything works fine, so its not the files or onedrive, its a specific user profile that causes the crash. If I use open and then go to Computer (so this uses the standard file explorer rather than the office version) before hitting browse or clicking on a file, everything works normally. This occurs whichever folder i click on or if i click browse. The app crashes and restarts immediately. If I attempt to open a file on onedrive from any office app, using the office open screen This is not related to a specific build of Windows or an update, but just FYI I'm using Windows 10 Pro 64bit with build 202H To deploy this fix to all users, this setting can be made in a group policy object (GPO) to ensure all VDI users get this optimization.Ive had this problem for a while now and the cause is a damaged user profile, so I'm looking for help with how to 'repair' the damage. If this is the cause, user feedback after 5-10 minutes us usually along the lines of "wow what did you do" and "that's a million times better!" or "it's like a local desktop", provided everything else in the VDI environment is optimized and working correctly.ĥ. Note: If this has not resolved the issue the problem may be due to resource contention either in the guest or host. Close all Office applications and then open the application which exhibits the problem the most and confirm this has resolved the issue. If you set it in Word, Excel will pick up the setting at next launch).Ĥ. Note: This setting applies to all applications (i.e. Tick "Disable hardware graphics acceleration" and Click "Ok". Within one of the Office applications exhibiting the issue, go to File -> Optionsģ. The key is to understand exactly what is happening and verify it is not "latency" on the LAN/WAN connection and that only Office applications appear to be affected and randomly freeze, while other applications do not hang.ġ. While this can be caused by a number of factors, such as insufficient vCPU/vRAM in the guest OS or resource contention at the host level, it could also be due to a setting within Office to disable hardware acceleration.
This can be seen in Office versions 2007, 2010 and the latest 2013 (including Office 365 click to run) with all updates applied for both Office and Windows. I've also heard this described as "lumpy" performance! In a VDI environment users may experience delays, hangs, freezes and pauses when using the Microsoft Office suite of applications such as Word, Excel, Outlook and PowerPoint. Office (Word/Excel/Outlook) 2010/2013 Freezes and Hangs in VDI
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